Karenware and Karens Replicator Hijacked Virus (FIXED 7/13/17) Thanks to Joe for update.

Do not download anything from www.Karenware.com. As of 2/13/15 we discovered that someone has hijacked the site or hacked the site and uploaded viruses. If you need Karens replicator or any other software she made before passing go to www.majorgeeks.com and get them. It’s typically safe. You can also get it from CNET download at www.download.com. You can tell something is wrong with the site.



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Hawaiian Tel Fiber Cut Big Island 2/11/15


Just got off the phone with HawaiianTel. I was told that Fiber has been cut on the Big Island by a 3rd party contractor. The 3rd party contractor was digging or dredging and mistakenly cut a major fiber line running into the Big Island. All phones/circuits are affected island wide. Estimate time of repair is midnight tonight. Crews are already in the process of repairing.

Since HawaiianTel doesn’t post this on their main page to let customers know. I figured we would post this on our blog. Good Luck Big Island customers. Today no internet ūüôĀ

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SmarterMail XMPP Chat Enabled


We have finished writing up instructions on how to connect chat client software to SmarterMail. Currently we have instructions for Pidgin.im and IM+ for iPhone. Check them out here.

Pidgin im with SmarterMail.

IM+ for iPhone with SmarterMail.

If you need help doing this please give us a call or check out our website.



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Windows 8 and Cisco VPN Client Registry Patch


Recently we discovered a patch for Windows 8 to fix Cisco VPN client. We discovered that my machine that was upgraded worked when clean installed Windows 8 machines did not. We exported the missing registry to fix the problem. Use at your own risk. We hope this fixes VPN for you as well.



Get it here.

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Exchange Web Services is Here!

Exchange Web Services (EWS) is a newer data synchronization protocol that seamlessly syncs SmarterMail messages, contacts and calendars with Apple Mail, iCal and Address Book.

Follow these steps to set up Apple Mail to sync with SmarterMail biaExchange Web Services :

  1. On your Mac, open System Preferences.
  2. Click Mail, Contacts & Calendars.
  3. Click Microsoft Exchange.
  4. Complete the display name, full email address and password fields.
  5. Click Next.
  6. Type the root URL to your SmarterMail webmail. It’s mail.digitechhosting.com
  7. Click Next.
  8. An account summary screen will display. Click Continue.
  9. Click Add Account.

Apple Mail is now configured to sync with SmarterMail. Depending on how much data there is to synchronize, the first sync may take a few minutes

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SmarterMail 9… Where is SmarterSync Client Software??

Recently we upgraded to SmarterMail 9 Enterprise. Immediatly after the upgrade all of our SmarterSync Clients stopped working. I had read the release notes for SmarterMail 9 and didn’t remember seeing anything about SmarterMail Sync Client going away. To my suprise they canned SmarterMail sync. But don’t fear we have a new program. SNYC ML Client from Funambol. Honestly it works way better than Smartersync Client.

I have put together some instructions on how to setup Outlook to Sync with Funambol SyncML. Check them out here.

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OS X 10.6.8 Update causes network printers to pause.

Have you noticed that after updating your Mac printing on your Xerox stops working? You’re not the only one. The new Mac update breaks network printing. When you send a print you will see your printer go to pause and hold the print job. Deleting the printer and re-adding does not work. Here is the fix!

The files that need to be downgraded back to 10.6.6 are in the following folder.


The files to replace are as follows.





I recommend you back these files up before replacing them. I have called mine “ipp copy” etc so you don’t accidently overwrite the files prior to backing up.

I have upload the files from 10.6.6 if you need them.backend

If this helped you out please let us know. ūüôā

Hopefully Apple doesn’t continue to make mistakes like this.

Thanks to Stacy Sur at Hawaii Housing and Finance for the great research and assistance.

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Cloud Computing Hawaii

Cloud computing has been a major buzz now that Apple has released its iCloud.  So I figured I would write about it to explain cloud computing in simple terms.

Cloud Computing is nothing new. Not by a long shot. Digitech has been providing cloud services in Hawaii for the last 3 years.

So what is it? How does it work?

Cloud computing is simply housing your information remotely on a cloud service providers infrastructure. Cloud¬†companies¬†combine multiple servers together to work in teams or clusters. They build small clusters of servers ¬†nationwide¬†to provide¬†fault tolerance and redundancy.¬†Essentially it’s the same if you had an office with a couple servers in the back room, with a couple differences.¬†Instead of the power of a couple servers. You have the power of a team of servers. Here is a great example of why cloud computing is popular.

Customer “John” Would like his staff of 5 people to use QuickBooks, Share Files and Work on the same files with ease. John’s 5 employees travel interisland all the time and constantly need to access QuickBooks and files.

If John had traditional servers in his office the cost might look like this.

$4,000 for the Server.
$500 for the VPN firewall
$200 for the battery backup.
$700 for Windows Server.
$300 for Terminal Server.
$2,000 for tape backup.
$2,000 for IT nerd to setup everything.
$50 month power. (Servers use about 600 Watts)
$150 for that upgraded internet with the high upload speed and Static IP.

Total Cost to get John’s server going?


Poor John still has to deal with Air Conditioning for the server, Power problems, Manual Backups, Security and Maintenance. So cost of ownership over 3 years will probably look more like $12,000.

But don’t worry, John is a genius. He calls Digitech Solutions and says. I need a Virtual Server that can handle 5 people concurrently from anywhere in the world.

John gets a server from Digitech for $150/month. What does John get for $150 a month?

Automated Backups with a 7 year retention policy.
99.9% Uptime.
No Maintenance.
No IT guy.
No Servers in his Office.
Access from anywhere in the world.
Strong security.
Unlimited Growth.
Unlimited Hard Drive Space.
Super Fast connections.
Dedicated IP addresses.
No Headache.

John’s cost over 3 years. $5,400 Initial money out of pocket for John? $150.

You might be asking how we make money right?

We use technology that allows us to utilize our servers to their maximum potential.¬† We built ¬†strong systems so that ‚ÄúJohn‚ÄĚ would not have to. We took the tech out of the equation. We deliver ready to roll systems for affordable prices. We do all the maintenance, monitoring, backups and security for you.

Cloud computing is big in the media right now because companies are doing it on a grand scale. Apple’s new datacenter in NC is 1 Billion dollars. Overtime we believe that servers in customers offices will be a thing of the past. As the internet gets more stable and faster you will see a push to move all equipment offsite.

Virtualize your company today! Say goodbye to your IT guy and downtime.

Cloud computing in Hawaii with Digitech Solutions, LLC.


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KB943729 Group Policy Preference Client Side Extensions for Windows XP.

2008R2 Server Group Policy does not map drives to Windows XP. To fix this you need to load KB943729. This will allow XP to map the drives via the 2008 R2 GPO. This is an Optional Windows Update for XP. OPTIONAL???!!?! WTH????? Are you guys crazy? Make this manditory.

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PlayStation Network Gets Hacked.

Well, they got whacked and all our credit cards could be comprimised. I guess next time I will buy those reload cards at 7 11. Good Job Sony, you’re idiots.



Valued PlayStation(R)Network/Qriocity Customer:

We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:

1) Temporarily turned off PlayStation Network and Qriocity services;

2) Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and

3) Quickly taken steps to enhance security and strengthen our network infrastructure by rebuilding our system to provide you with greater protection of your personal information.

We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.

Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.

For your security, we encourage you to be especially aware of email, telephone and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them as well.

To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information

for those who wish to consider it:   

– U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228.

– We have also provided names and contact information for the three major U.S.

credit bureaus below.¬† At no charge, U.S. residents can have these credit bureaus place a “fraud alert” on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity.¬† As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below:

Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013

Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241

TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790

– You may wish to visit the website of the U.S. Federal Trade Commission at www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone

(877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202;

telephone: (888) 743-0023; or www.oag.state.md.us.

We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information.

Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions.


Sony Computer Entertainment and Sony Network Entertainment

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